The customer books. The shop handles the repair order.
The website is customer-facing. Repair orders, estimates, labor, parts, invoices, and internal notes stay under shop control.
1. Book an Appointment
Choose a service, tell us about the vehicle, and request a convenient date and time.
2. Bring the Vehicle In
The shop confirms the appointment. When the customer arrives, the shop performs check-in.
3. Shop Creates the RO
Only the shop creates and controls the repair order, estimate, work performed, invoice, and closeout.